Returns & Refund Policy

Return & Refund Policy

7-Day Easy Request Process

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Refund + Replace

Fashion & Household

Valid for clothing, home decor, and non-electric items.

  • Item is damaged or faulty.
  • Item is different from website details.
  • Choose Full Refund or New Item.
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Replacement Only

Electronics & Appliances

Valid for battery-operated or plug-in products.

  • No direct refunds (Replacement only).
  • If out of stock, we offer a similar item or a refund.
  • Refund timeline: 7 days after we receive the item.
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Non-Returnable Items

Products That Cannot Be Returned

For hygiene, safety, and clearance reasons, some products are not eligible for return or replacement once delivered and opened.

  • Clearance Sale & Highest Discount Products
  • Innerwear & Personal Hygiene Items
  • Cosmetics, Beauty & Personal Care Products
  • Used, opened, or customer-damaged items
  • Products marked as "Non-Returnable" on the product page
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Full Transparency

Clear Policy Mention on Product Page

To avoid any confusion, we clearly mention the return eligibility on each product page before checkout.

  • Whether the product is Returnable
  • Whether it is Replacement Only
  • Or marked as Non-Returnable

This ensures customers know the exact policy before placing an order.

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Transit Protection

Damage During Shipping

If your product is damaged, defective, or missing due to transit issues, you do not need to worry.

  • Best possible resolution will be provided (Refund / Replacement / Return)
  • Unboxing video is recommended for faster claim approval
  • Our support team will assist you throughout the process
⚠️ Policy Exclusions

Refunds are not possible if the item is used, broken by the user, altered, or returned without original packaging. A Quality Check is mandatory before approval.

How to start your request?

Click the button below to email us. For COD orders, please include your Bank Details (Account No. & IFSC).

Email: zuvkart2602@gmail.com

Contact & Business Information

Brand: Zuvkart

Email: zuvkart2602@gmail.com

Support Number: +91 88493 61635

Waghawadi Rd., opp. Cantabil, nr. MADHAV DARSHAN,
Pragati Nagar, Bhavnagar, Gujarat - 364001, India